Walkthrough

Walkthrough

CONTENT

  1. Creating an account
  2. Account dashboard
  3. Purchases
  4. Shipping costs
  5. Placing orders
  6. Follow up

 

1.    Creating an account

Real Nutrition Wholesale Walkthrough

 

  • When visiting the website, you can first choose the language in the top right corner.

Real Nutrition Wholesale Walkthrough

 

 

  • Click on “MY ACCOUNT” underneath the language selection to:
    - log in if you already have an account
    - create an account if you are new to our website

Real Nutrition Wholesale Walkthrough

  • When creating a new account, please make sure to :
         - Enter the company address (Billing address) first
         - Select (and enter) the shipping address if this is different from the billing address
         - Enter a valid VAT-number

After the account has been successfully created, this needs to be approved by our office next. This way we can avoid that private customers would be able to access our website. This will not take longer than 24 hours, but before you have received the confirmation email, you will not be able to log in and see the prices yet.
                                                                               Thank you for understanding

 

 

2.    Account dashboard

  • After logging in to the account you, will be send to the general overview of your account.

Real Nutrition Wholesale Walkthrough

Here you can:
     - Check if the billing and shipping addresses are correct.
(IMPORTANT IN CASE WE HAVE SET UP THE ACCOUNT FOR YOU)

  • After checking the general information, please be sure to make a visit to the next item in the menu: “Account Information”.

Real Nutrition Wholesale Walkthrough

Here you can:
     - Check if the VAT-number is correct
(IMPORTANT IN CASE WE HAVE SET UP THE ACCOUNT FOR YOU)
     - Change the password
(IMPORTANT IN CASE WE HAVE SET UP THE ACCOUNT FOR YOU)

 

 

3.    Shopping

  • Before starting your purchase, please check that the log in was successful. When staying inactive for a while, you might get logged off automatically.
    You can verify this by checking the top right corner. If it says “Welcome, …” you are ready to start.

Real Nutrition Wholesale Walkthrough

 

If you only see the words “My account” in the top right corner, please log in again to the website in order to continue.

Real Nutrition Wholesale Walkthrough

 

 

  • By clicking on the “Real Nutrition Wholesalelogo on the top of the page, you will always be re-directed to the homepage.

Real Nutrition Wholesale Walkthrough

 

 

4.    Shipping costs

  • On the page "shipping costs" you will find all information regarding this theme

 

5.    Placing orders

  • By clicking on “CART” a new screen will open with a complete overview of your current order.Real Nutrition Wholesale Walkthrough

 

  • In this overview, you can still change the quantity of the chosen products, or even delete them completely
  • When discounts have been granted, this will be stated in the light blue bar.

Real Nutrition Wholesale Walkthrough

 

 

Underneath the list of all products you can now;

  • Find some related articles that you might not have noticed yet.
  • Imput a discount code if you have one.
  • Calculate shipping fee
  • Check overview of your total order

Real Nutrition Wholesale Walkthrough

 

 

  • By clicking on the button “Proceed to Checkout” the final step before completion will open.

Real Nutrition Wholesale Walkthrough

  • Please be sure to:

     - check the billing address (and shipping address if they are different)
     - choose the shipping method
     - choose the payment method
               NOTE: we only offer the option ‘BANK TRANSFER’. After receiving your order, we will get in
               contact with more information about the payment and delivery time.

     - read and agree with the Terms & Conditions

  • Scroll down and click on “BUY” to complete the order

 

 

6.    Follow up

  • After sending your purchase an automatic email with the confirmation of your order will follow.
  • You will then also receive an email from us with more information regarding payment and delivery
  • In your account you will see an overview of all previous orders and their current status under the menu "My orders".

Real Nutrition Wholesale Walkthrough

 

 

 

                                                                                                             

 

Please feel free to contact us in case you wish further information

 

REAL NUTRITION WHOLESALE
MAIL: info@realnutrition.be

TEL: 0032 471 55 12 65

 

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