Akkerstraat 11 bus 9984
Phone: 0471 55 12 65
Only by appointment
VAT number BE 0639.947.206
2.1 These terms are applicable to all purchases and sales, offers / contracts for goods, services and contracts of Real Nutrition. Additions or deviations from these conditions must be agreed in writing.
2.2 The rights and obligations under agreements between Real Nutrition and the counterparty can not be transferred to third parties by the counterparty, except with the written permission of Real Nutrition.
2.3 By creating an account on the Real Nutrition website and / or placing an order with, the counterparty accepts these terms and conditions.
2.4 Real Nutrition has the right to unilaterally change these terms and conditions. The changes to these terms and conditions are binding and are deemed to be accepted as soon as it is notified to the counterparty and unless written protest or reservation by the counterparty within eight calendar days for disclaimers.
2.5 The manager of Real Nutrition must give approval to the representatives, agents or agents of Real Nutrition to conclude any agreement.
3.1 All offers are entirely without obligation and are valid stricktly whille stocks last. An offer that is valid according to a certain period can nevertheless be revoked by Real Nutrition, even after receiving the order.
3.2 All information, announcements and listings on the website or in commercial publications of Real Nutrition is of an informative nature and do not constitute a binding agreement. Only by explicitly accepted order or a written agreement creates an obligation.
4.1 The agreement between Real Nutrition and the counterparty is only valid if Real Nutrition confirms the order in writing. These general conditions supplemented by an order confirmation determine the content of the agreement.
4.2 The agreed delivery time can expire if an additional order is requested.
4.3 A valid agreement can be concluded from online orders, even if the signature of the counterparty is missing if the requirements are met, as described in these general conditions.
4.4 All products can be ordered, no minimum or maximum purchase is required. However, an intervention in transport costs may be required by the counterparty, as stated under article 8.
5.1 All quotations are given in Euros but exclude VAT, unless otherwise stated. Transport costs are not included in this price.
5.2 Product descriptions on the website and in commercial publications of Real Nutrition can always be changed by the representative of Real Nutrition.
5.3 Real Nutrition can make price changes after the conclusion of a contract by a price change in product-related factors such as taxes, raw materials, materials, packaging, etc. The other party has the right to terminate the agreement if the price change is greater than 10% at a product. The termination must be made in writing to Real Nutrition within seven days of receipt of the notification by Real Nutrition of this price change. The party can not claim damages from such termination.
5.4 Real Nutrition is authorized to request advance payments and impose guarantees.
6.1 Online orders can only be paid via bank transfer. The payment conditions that apply to invoicing are agreed between Real Nutrition and the counterparty.
6.2 There is a payment period of 15 days per invoice that must be respected. Unless otherwise and expressly agreed. The payment term is also indicated on the invoice.
6.3 The counterparty will be in default after the payment term has expired without a notice of default being required, regardless of whether or not the excess can be attributed to the counterparty. The delivered products remain the property of Real Nutrition at purchase / sale until the counterparty has paid the full payment of the sale price.
6.4 If the invoice was not paid before the due date of the invoice, Real Nutrition may charge interest on the outstanding amount of 10% per full month that the payment term has expired, counting from the relevant due date.
7.1 The counterparty has the right to return a product within 14 days after delivery of the product, provided that the packaging has not been violated. This right expires if the products have been put into use.
7.2 Conditions for the return of Products: The product should not be used and has to be returned salable as new product. The product is undamaged, complete and returned in original packaging.
7.3 Real Nutrition will pay the counterparty within 15 days of receipt of the returned product.
8.1 Real Nutrition strives to process all orders as quickly as possible and send. The period is defined between reception and transmission at a maximum period of 5 days. The specified in the offer and / or order confirmation referred to agreed delivery period is not as strict deadline and is only approximate, even if it has been explicitly accepted by the counterparty.
8.2 After handing over the order to the transport company, any liability for Real Nutrition. Damaging or stories extinction of the order will from that moment on the conveyor.
8.3 For deliveries abroad, different delivery times may apply.
8.4 The delivery period will be extended if:
- there is a delay in the manufacture, shipment or other preventative circumstances regardless of this delay can be attributed to Real Nutrition.
- the counterparty fails to meet its obligations or if there is good reason to fear that the counterparty will not meet its obligations.
- Real Nutrition is unable to meet its obligations due to the counterparty's failure (for example, no correct indication of the place of delivery).
8.5 If an order cannot be delivered due to the customer's shortcoming (wrong address / name / ...), the contribution due for returning the order will be charged to the customer.
8.6 The risk of damage and destruction of the products is transferred to the counterparty from the moment of delivery, so as soon as the counterparty has the goods available. The exemption from liability for Real Nutrition has been observed in accordance with Article 8.2.
8.7 For every order placed by a professional customer with delivery in Belgium, a free delivery is provided, according to the Real Nutrition delivery schedule.
The client can choose to deviated from the fixed delivery schedule, in the form of express deliveries within 2 working days, provided a contribution of the customer amounting to € 5.95 (ex VAT) per 15 kg. With a maximum of € 16.95 (excluding VAT).
8.7bis For every order placed by a professional customer, with delivery in the Netherlands, France, Germany or Luxembourg, a contribution to the shipping costs is charged in the amount of € 9.95 (ex VAT) per 18 kg.
8.8 In principle, orders are only sent after receipt of payment.
By mutual agreement deviation is possible, but this deviation must also be confirmed in writing by both parties before payment periods are allowed.
9.1 Real Nutrition implement the agreements still as good as possible, according to insight, ability and good workmanship.
9.2 Real Nutrition is authorized, without the consent of the counterparty to outsource the task or parts of the contract or to commission third parties who are not employed by Real Nutrition.
9.3 The counterparty provides Real Nutrition with all information necessary to perform the contract. If the counterparty fails to provide the necessary information, the execution of the agreement may be suspended.
10.1 Real Nutrition guarantees that all goods / products are appropriate and legally permissible for the purpose for which they were intended.
10.2 Real Nutrition guarantees the quality of the delivered products. If a product was unusable due to damage during transportation or if the products do not match the order, then the counterparty has the option to return these products. The cost of returning shall be borne by the other party, unless the express error of Real Nutrition can be demonstrated.
10.3 The counterparty is required to read the information and advice on the products.
11.1 Real Nutrition has the right to immediately or fully terminate the agreement, without judicial intervention, in whole or in part if:
- the counterparty acts contrary to one of the provisions of the agreement between the counterparty and Real Nutrition.
- the counterparty dies or requests payment deferment.
- attachment is made on any asset of the counterparty
12.1 Real Nutrition is liable only for intent or gross negligence by executives.
12.2 Real Nutrition is not liable for intent or (gross) negligence of third parties that were engaged for the implementation of the agreement, but are not employed by the company.
13.1 Force majeure means an unforeseeable and not preventable event, thus adhering to a commitment or obligation impossible. Examples of force majeure: war, government measures, lack of raw materials, strikes, epidemics, weather conditions, disruptions in the plant or in transport, etc.
13.2 Real Nutrition can rely on force majeure to the agreement whether to terminate or suspend without compensation of damages.
14.1 Real Nutrition guarantees the privacy of data of the counterparty.
15.1 If one or more provisions are not or not fully valid from the agreement with the other party, the other legal provisions shall remain in full force. For the provisions that are not legally valid, a suitable legally valid arrangement will be sought.
16.1 Real Nutrition owns at all times the intellectual property of all designs, logos, shapes, marks, domain names, trade names, company names, composition, taste characterizations and other visual / commercial specifications.
17.1 Belgian law applies to these General Terms and Conditions
17.2 Only the court in the Bruges district has jurisdiction.